MIST Online
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MIST Online is being retired as Mintra moves all training services to TrainingPortal. Going forward, all MIST course purchases, access, and training activities will take place on TrainingPortal, which will replace MIST Online as the platform for delivering the course.
What does this mean for you?
Trainingportal will become the new home for your MIST training, offering:
- A modern and intuitive learning experience.
- Access to MIST alongside Mintra's wider portfolio of training courses.
- Improved security and platform reliability.
- New features and continuous platform enhancements.
- A single place to manage your online training.
What happens next?
If you are an existing MIST Online customer, we will guide you through the transition to Trainingportal.
- Any future course purchases will be made through Trainingportal, while your historic records will remain accessible in MIST Online platform.
- Any course refreshers should be completed through Trainingportal. Upon request, we can import your users’ data into Trainingportal to enable faster license allocation.
- If required, course completions and certificates can also be imported into Trainingportal upon request.
Need help?
Our Support team is here to help throughout the transition. If you have any questions about your account or the migration process, please don't hesitate to contact us at support@mintra.com.
Frequently Asked Questions
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What will happen to my existing MIST Online account?
Your MIST Online account will remain accessible.
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What will happen to the data on my MIST Online account, including user details, certificates and assignments?
All your data including user information, certificates and assignments will remain accessible in your MIST Online account. Upon request, we can migrate your data to your Trainingportal account.
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What will happen to incomplete course enrolments?
Users with already allocated MIST courses will be able to start, continue and complete their courses through the MIST Online platform. Please note that these enrolments will not be transferred to Trainingportal.
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How will we monitor course refreshers?
MIST Online will remain accessible for you to check which users require a refresher. If a refresher is required, you can create the user in Trainingportal and enrol them in the MIST refresher course. The user will then complete the training through Trainingportal.
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Will users be able to check the validity of their certificates?
Yes. The MIST Online platform will be accessible for certificate validations purposes.
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Will we be charged for this change?
No. Access to the Trainingportal platform will be provided free of charge. You will only need to purchase MIST courses through the Trainingportal Shop.
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What do I need to do?
If you run out of MIST course licenses and need to purchase additional licenses, MIST Online will redirect you to the MIST course page in the Trainingportal Shop, where you can complete your purchase.
For your first order, you will need to register your organisation. This will automatically create your business portal in Trainingportal. For all future purchases, you can continue using the same account.
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What happens if I have available licenses in MIST Online?
You can continue using your available licenses in MIST Online. Alternatively, we can transfer your remaining licenses to Trainingportal. Please contact us if you would like to start using Trainingportal sooner.
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Can we schedule a demo on how to use the new platform?
Yes, we can schedule a demo upon request to help you become familiar with the Trainingportal platform.
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What benefits can I gain from using Trainingportal?
Trainingportal is a secure, cloud-based platform, which offers both Learning Management System and Competence Management System.
- Seamless learning management: Trainingportal enables you to manage your full training matrix all in one place (including classroom and blended trainings).
- Reporting: It helps you quickly generate pre-built and custom reports to deliver key insights to senior stakeholders.
- Offline capabilities: Trainingportal offers an offline functionality, which enables offshore vessels to maintain L&D delivery without internet connectivity. This means offshore learners can access all courses and download certificates anywhere, any time.
- Trainingportal App: Trainingportal offers a mobile app available on both iOS and Android devices. The app also supports offline access, allowing users to download and complete courses without an internet connection.
- CMS: With the Competence Management System (CMS), you’re able to gather and review evidence all in one place, ensuring duties are being performed safely and in accordance with the correct procedures.
- Comprehensive library: Our online marketplace features over 2,500 courses from Mintra and 100 other reputable training providers.
- Continual support: Our dedicated team provides continuous support across multiple channels, including live chat and email. Also, an extensive library of tutorial videos and articles are available online to support with general queries.