Trainingportal Technical Requirements
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Trainingportal System Requirements - Hardware
Item | Minimum Requirement | Recommended Requirement | Incompatibilities |
|---|---|---|---|
| Resolution/Screen | A screen that supports at least 725 pixels width. | Standard resolutions such as: 960×720, 1024×768, 1280×960 | The admin UI is not compatible with a mobile interface. |
| Sound/Audio | Sound card installed on device. | Headphones available for optimal experience. | N/A |
Trainingportal System Requirements - Software
Item | Minimum Requirement | Recommended Requirement | Incompatibilities |
|---|---|---|---|
| Web browser | All up to date standard web browsers are compatible. Edge, Chrome, Firefox, Safari. | Chrome works optimally with the website. | Internet Explorer is not compatible. |
| Operating system | Windows - 8, 8.1, 10. Mac OS - Sierra, High Sierra, Mojave, Catalina. | Windows 10 Mac OS - Catalina | Windows XP & 7 should function but are not recommended for an optimal experience. |
| Adobe Flash Player* | Flash Player v32 | Flash Player v32 or using a browser with a built-in player such as Chrome and Edge. | Older versions of Flash are not compatible. |
| Microsoft office* | Office 2003 or later. | Office 2019 & Office 365. | Generating Excel reports from Trainingportal on Internet Explorer is not recommended. |
* Indicates that this is not a system requirement.
Only required for specific functionality.
Trainingportal System Requirements - Network
Item | Minimum Requirement | Recommended Requirement | Incompatibilities |
|---|---|---|---|
| Internet connection | Stable connection of 512 kb/s | 1 mb/s or better for optimal experience. | Intermittent connections such as satellite or mobile broadband can be unstable and is not recommended. |
| Citrix or VPN connection | N/A | We recommend that you do not use a Citrix or VPN connection whilst connected to Trainingportal | Students may encounter course completion and score logging issues if completing online training whilst connected to Citrix or when using a VPN connection |
Trainingportal Integration Requirements - Virtual Classroom
Hardware | Minimum Requirement | Recommended Requirement |
|---|---|---|
| Operating system | Windows - 7, 8, 8.1 or 10 MacOS - 10.9 | Windows 10 (Latest) MacOS 10.14 (Latest) |
| Processor | Windows - 2GHz Pentium 4 (or equivalent) MacOS - 1.83GHz Intel Core Duo | Windows - 2GHz or more MacOS - 2GHz or more |
| RAM | 1GB | 2GB or more |
| Resolution | Tablets - 768px PC/Laptop - 1280px | Tablets - 768px or above PC/Laptop - 1280px or above |
| Software | Minimum Requirement | Recommended Requirement |
|---|---|---|
| Web Browser | Chrome - v56 Firefox - v52 | Chrome - Latest version available Firefox - Latest version available |
| Mobile app compatibility | Windows Mobile OS IOS 11 Android 5.0 | N/A |
| Internet Connection | Minimum Requirement | Recommended Requirement |
|---|---|---|
| Only audio session | 125 Kb/s | 512 kb/s |
| Audio + Other features | 150 kb/s | 512 kb/s |
| Audio + Screen share | 350 kb/s | 512 kb/s |
| Only video session - Classic layout | 250 kb/s | 512 kb/s |
| Video + Other features | 250 kb/s | 512 kb/s |
| Only video session - Full-screen layout | 250 kb/s | 1mb/s |
