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Trainingportal Technical Requirements

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Trainingportal System Requirements - Hardware

Item

Minimum Requirement

Recommended Requirement

Incompatibilities

Resolution/Screen

A screen that supports at least 725 pixels width.

Standard resolutions such as:

960×720, 1024×768, 1280×960

Sound/AudioSound card installed on device.Headphones available for optimal experience.N/A

Trainingportal System Requirements - Software

Item

Minimum Requirement

Recommended Requirement

Incompatibilities

Web browser

All up to date standard web browsers are compatible.

Edge, Chrome, Firefox*, Safari*.

Chrome works optimally with the website.Internet Explorer is no longer supported.
Firefox and Safari may have compatibility issues with Web Cam Proctoring and are not recommended.
Operating system

Windows - 8, 8.1, 10, 11.

Mac OS - Sierra, High Sierra, Mojave, Catalina.

Windows 11

Mac OS - Catalina

Windows XP & 7 should function but are not recommended for an optimal experience.
Microsoft office*Office 2003 or later.Office 2019 & Office 365.

* Indicates that this is not a system requirement.
Only required for specific functionality.

Trainingportal System Requirements - Network

Item

Minimum Requirement

Recommended Requirement

Incompatibilities

Internet connectionStable connection of 512 kb/s1 mb/s or better for optimal experience.Intermittent connections such as satellite or mobile broadband can be unstable and is not recommended.
Citrix or VPN connectionN/AWe recommend that you do not use a Citrix or VPN connection whilst connected to TrainingportalStudents may encounter course completion and score logging issues if completing online training whilst connected to Citrix or when using a VPN connection



Trainingportal Allow List (Whitelisting)


DomainsPortsProtocol
trainingportal.com443/80 (HTTPS/HTTP)
TCP/IP
trainingportal.co.uk
443/80 (HTTPS/HTTP)
TCP/IP
trainingportal.no
443/80 (HTTPS/HTTP)
TCP/IP
mintratrainingportal.com
443/80 (HTTPS/HTTP)
TCP/IP

Proctoring - SMOWL

Domains

Ports

Protocol

https://swl.smowltech.net

443/80 (HTTPS/HTTP)

TCP/IP

Full SMOWL Technical Requirements available here: SMOWL Technical Page

Live Chat - Intercom

Domains

Ports

Protocol

api-iam.intercom.io

443/80 (HTTPS/HTTP)

TCP/IP


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